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Terms & Conditions

1.      It is important that you read these Terms and Conditions carefully before using any the websites operated by SPM Publications including www.sentinelpoetry.org.uk, www.spmpublications.com, www.sentinelquarterly.com, and www.sentinelwriting.com. As a condition of use of these websites, you agree to be bound by the following terms and conditions. Use of or access to any of SPM Publications owned and operated website shall constitute acceptance of and agreement to be bound by these terms and conditions. If you have any questions about these terms and conditions, please contact us via e-mail at office@sentinelwriting.com The terms and conditions of use of the site are governed by the laws of  England and Wales.

2.      We take all possible steps to ensure the accuracy of information on our websites, some of which are contributed or posted by third parties (always indicated). Should you choose to follow a link or an advertisement by a third party, it is your responsibility to check out the terms and conditions of the advertiser before parting with your money and ensure that their privacy policies are compliant with current privacy regulations. In no circumstance do we accept any liability whatsoever for errors or omissions on any such third party links, nor will we take responsibility for, nor be liable for any loss of, damage to users, whether direct, indirect, incidental or consequential arising from your engagement with a third party via an advertisement on our websites.  

3.      SPM Publications Ltd and its imprints and trading styles including Sentinel Poetry Movement, Sentinel Writing & Publishing Company, and Sentinel Literary Quarterly offer publishing of books and magazines, organise literary events and writing competitions, and may sell other merchandise related to our books and magazines. All our products and services are promoted on our websites.

4.      We offer a full description of all items sold on our websites including delivery lead times and delivery charges if applicable.

5.      From time to time, we run special offers or offer time-limited discounts on some of our books, magazines or competitions. These would normally state the expiry date of such offers. There are sometimes a delay in updating the websites to delete such promotions after they have closed. Any orders placed after a promotion has ended will not be honoured and any payments received are refunded by the same method we received them.

6.      The default method of payment on our website is by PayPal which protects our customers’ financial details. Some customers are uncomfortable about online payments, such customers are welcome to pay for their good or services by cheque or postal order in GB Pound Sterling only. We are unable to dispatch or validate any orders paid for by Cheque or Postal Orders until the payments have cleared in our bank account. If a customer wishes to pay by cheque or postal order for a time-related promotion, we strongly recommend that the customer sends us an email to marketing@spmpublications.com to reserve the item.

7.      All products and services we advertise for sale are in stock. Some of our publications are manufactured on demand. In the cases of manufacture on demand or print on demand products, the production may take up to 5 to 7 working days and will precede dispatch. Our standard delivery times are up to 7 working days in the United Kingdom, up to 14 working days in Europe and up to 28 working days for the rest of the world.

8.      We do not accept the return of books or magazines purchased from our websites unless there are manufacturing or printing errors and or if the said books and magazines arrive damaged.

9.      Unfortunately, sometimes items posted to customers may go missing, or may be significantly delayed by forces or circumstances beyond our control such as postal strikes, or bad weather. If your ordered item has not arrived within our published lead times, please contact us immediately by writing to marketing@spmpublications.com

10.  We run different writing competitions throughout the year. Each competition is governed by its own terms and conditions which can be found on the competition’s page.

11.  We accept creative work from our magazine and book contributors and competition entrants in good faith that they submit their own original work. Copyright to these remain with the authors at all times. If is turns out that they have taken liberties with someone else’s work and infringing on another’s copyright, SPM Publications Ltd cannot be held responsible.

12.  SPM Publications use of your data complies with UK law and is covered by our privacy policy, which also covers security issues and addresses concerns of the General Data Protection Regulations. See our Privacy Policy

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